FAQ

How long will my custom order take?

For most small orders,about three business days.  Next day service is available for a 25% upcharge.  please call if a custom or photo order is a rush.  For large orders, please call for a delivery quote.

When will my order ship?  

All in stock items will be shipped out the next business day.  If an item is backordered, we will notify you when your order will be filled

How long do I have to return an item?

14 days from receipt of merchandise.  Buyer will be responsible for return freight unless item is received damaged.  No returns on custom orders.  If a custom order is received damaged, we will remake your order. All order must be returned in original packaging.

Once I place a photo or logo order, how do I send the picture?

Email the picture to nolacufflinks@gmail.com

Are there discounts for large orders?

Absolutely, just call us at 504-734-0123 for a quote

Do we share your personal information with 3rd parties?

No, all information you provide is used only to process your order

What are your shipping costs?

All shipping costs will be based on your location and level of service selected at the time of your purchase

Are the additional duties, taxes and brokerage fees on international orders?

Yes,  there are duties and taxes that will be assessed when the items clear customs.  New Orleans cufflinks has no way of estimating these costs at time of purchase.  The customer is responsible for all of the fees.